Category: Refund Policy

Refunds /Cancellations

Due to the nature of this item, we do not generally offer refunds

However, 

  • Customers may cancel and request a full refund anytime before the PDF Proof Email is Approved.
  • Customers may cancel and request a 40% refund after the PDF Email is Approved but before the Creation Process Occurs
    • Usually between 2-3 days after the approval email
  • Acceptable reason for cancellation
    • Event Date Change
    • Event is cancelled

Please, contact us immediately if you need to cancel or change your order 

Please note:
We do not edit this item. We create the item with the exact information you provide us 

Customers should take these steps to avoid misprints.

  • Please make sure to thoroughly review the proof email before approving it.
  • Please double-check spelling
  • Please double-check the dates and times
  • Please double-check for possible grammar errors
  • Please double-check any personalized info

Please, contact us if you have any questions or concerns